Privacy Policy

Collection of Information

Casa de Peregrinos may collect personal information from individuals who use our website, receive services, make donations, volunteer, register for events, contact our organization, or otherwise interact with us.

Depending on the service or activity, information collected may include:

• Name
• Mailing address
• Email address
• Telephone number
• Household or family information when required for a program
• Information necessary to determine eligibility for certain food assistance programs
• Volunteer information
• Donation information
• Event registration information
• Other information voluntarily provided to Casa de Peregrinos

When donations are made online, payment information may be processed through a third-party payment processor. Casa de Peregrinos does not need to retain complete credit or debit card information to process a donation.

Our website may also automatically collect limited non-personal information, such as browser type, device type, operating system, referring website, and general information about how visitors use our website. This information may be used to maintain and improve our website.

Use of Personal Information

Casa de Peregrinos may use personal information to:

• Provide food assistance and other services
• Determine eligibility for programs when required
• Maintain appropriate program records
• Process donations
• Provide donation receipts and acknowledgments
• Coordinate volunteer opportunities
• Register individuals for events and programs
• Respond to questions and requests
• Communicate information about programs, services, events, and activities
• Improve our programs and services
• Meet applicable legal, regulatory, funding, and reporting requirements

Information may be shared when necessary to provide a requested service, administer a program, comply with applicable laws or regulations, fulfill contractual or funding requirements, or respond to a valid legal or law-enforcement request.

Client and Program Information

Casa de Peregrinos recognizes that individuals who receive food assistance may provide sensitive personal or household information as part of program participation.

We collect and use client information only as reasonably necessary to administer programs, determine eligibility when required, document services, meet applicable program requirements, and fulfill reporting obligations.

For programs supported by government funding, including USDA programs such as The Emergency Food Assistance Program (TEFAP), additional federal and state privacy, confidentiality, recordkeeping, and civil-rights requirements may apply.

Casa de Peregrinos will handle client information in accordance with applicable laws, regulations, funding requirements, and program policies.

Confidentiality

Casa de Peregrinos takes reasonable steps to protect confidential client, donor, volunteer, and organizational information.

Access to personal information is limited to employees, volunteers, contractors, and other authorized individuals who need the information to perform their assigned responsibilities or provide services.

We expect individuals with access to confidential information to protect that information and use it only for authorized purposes.

Third-Party Service Providers

Casa de Peregrinos may use trusted third-party service providers to assist with functions such as:

• Online donations
• Website hosting
• Email communications
• Event registration
• Volunteer management
• Data management
• Payment processing
• Website analytics

These service providers may have access to information necessary to perform their services.

Casa de Peregrinos expects service providers to handle information appropriately and in accordance with applicable contractual and legal requirements.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve the online experience.

Cookies are small data files stored by a web browser on a visitor's device.

Some cookies may be necessary for the website to function properly. Other cookies may be used for analytics or other website functions.

Visitors may be able to control or disable cookies through their web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Security

Casa de Peregrinos takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Individuals should use caution when submitting personal information online.

Communications and Opting Out

Individuals who provide their contact information may receive communications from Casa de Peregrinos regarding programs, services, volunteer opportunities, events, donations, and other organizational activities.

Individuals may request to stop receiving non-essential communications at any time by contacting Casa de Peregrinos.

Requests to stop receiving communications will not affect an individual's ability to receive eligible food assistance or other services.

Certain communications may still be sent when necessary to provide a requested service, fulfill a legal or program requirement, or complete a transaction.

Updating Personal Information

If your personal information changes, or if you believe information we maintain about you is inaccurate, you may contact Casa de Peregrinos to request an update or correction.

Requests may be made by contacting:

Children's Privacy

Casa de Peregrinos does not knowingly use its website to collect personal information directly from children for purposes unrelated to providing services.

Parents, guardians, or caregivers who have questions about information collected in connection with a child's participation in a Casa de Peregrinos program may contact us.

Program-specific requirements may apply when children participate in food assistance or other community programs.

Links to Other Websites

Our website may contain links to other websites operated by government agencies, community organizations, sponsors, partners, or other organizations.

Casa de Peregrinos is not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage visitors to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

Casa de Peregrinos may update this Privacy Policy from time to time to reflect changes in our programs, services, website, technology, or applicable legal and regulatory requirements.

When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.

Contacting Casa de Peregrinos

If you have questions or concerns about this Privacy Policy, would like to update your personal information, or have questions about how your information is used, please contact us: